This privacy policy covers the use of the web site located at http://www.16x20.com, http://www.16by20.com and the services provided by 16x20 ("16x20"), including how 16x20 treats personal information that 16x20 collects and receives. Pursuant to 16x20's Terms of Use, you must be 18 years and older to use this site or have permission from a legal guardian. Therefore, this policy makes no provision for individuals under 18 years old. This policy does not apply to the practices of third parties that 16x20 does not own or control, or individuals that 16x20 does not employ or manage.

Effective Date: 10/10/2009

16x20 complies with the EU Safe Harbor framework set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union.

Information Collection and How it is Used

General Information:

• 16x20 will not sell or disclose your name or email address to third parties without your explicit consent, except as specified in this privacy policy.
• Your username, 16x20 ID or alias is displayed throughout 16x20 (and so available to the public) and is connected to all of your 16x20 activity. Other people can see your purchases, items for sale, store, feedback, ratings and associated comments.
• 16x20 collects personal information when you register to use 16x20 services or to post content on 16x20. At registration you are asked for your email address and certain other optional information.
• If you would like to obtain a Seller account, 16x20 will ask for your billing address, phone number, and credit card information.
• 16x20 automatically receives and records information on our server logs from your browser, including your IP address, cookies, and the pages you request. This data is only used in the aggregate.
• 16x20 uses information for the following general purposes: products and services provisioning, billing, identification and authentication, services improvement, contact, research, and anonymous reporting. IP addresses are automatically reported by your browser each time you view a web page. Your IP address is stored in 16x20's user registration databases when you register with 16x20. IP addresses may be used for various research purposes.

Service-related Announcements

16x20 will send you a welcome/confirmation email when you sign up for 16x20's services. Receipt of this email is required for using 16x20's services.

16x20 will send you service-related announcements on rare occasions when it is necessary to do so.

You may not opt-out of service-related communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account by emailing contactus@16x20.com from the email address you signed up with.

Administrative Messages

16x20 may periodically email you with administrative messages. 16x20 will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. Your information may be combined with information 16x20 collects from other companies and used to improve and personalize services, content and advertising. If you don't wish to receive administrative messages or participate in these programs, simply opt-out by emailing contactus@16x20.com.

Newsletter Emails

16x20 offers subscriptions to 16x20 email newsletters. To opt-in, 16x20 will ask for your email address and the newsletter(s) you wish to receive. This email address will only be used for this feature. You may change your subscription or unsubscribe at anytime by following the instructions contained in the email.

Choice/Opt-out

If you no longer wish to receive administrative messages, you may opt-out by emailing contactus@16x20.com. Please note that if you do not wish to receive administrative messages from us, those notices will still govern your use of the 16x20 website and service, and you are responsible for reviewing such notices for changes.

Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. If you reject all cookies, you will not be able to use 16x20 products or services that require you to "sign in," and you may not be able to take full advantage of the 16x20 service. 16x20 uses its own cookies for a number of purposes, including to: Access your information when you "sign in"; keep track of preferences you specify while you are using 16x20's services; display the most appropriate advertising banners, based on your interests and activity on 16x20; estimate and report 16x20's total audience size and traffic; conduct research to improve 16x20's content and services. 16x20 cookies do not collect personal information, and 16x20 does not combine information collected through cookies with other personal information to tell us who you are or what your username or email address is.

Tracking Technologies

We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to your personally identifiable information. The use of cookies by our third party tracking partners is not covered by our privacy statement. We do not have access or control over these cookies. Our partners use session ID cookies to support our site functionality such as web analytics reporting.

Information Sharing and Disclosure

When you post a message, your 16x20 ID or alias is visible to other users. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. 16x20 may be required to disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the 16x20 Terms of Use. 16x20 may disclose personally identifiable information to parties in compliance with 16x20's Copyright and Intellectual Property Policy, as 16x20 in 16x20's sole discretion believes necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, 16x20 may disclose name, street address, city, state, zip code, country, phone number, email address and company name. 16x20 may share aggregated demographic information with business partners.

16x20 is affiliated with a variety of businesses and works closely with them. These businesses may operate stores on the 16x20 website or sell items to you from the 16x20 website. 16x20 may also provide services or sell products jointly with affiliated businesses. Due to the nature of 16x20's business model, when an affiliated business is associated with your transaction, you will share customer information that is related to such transaction with that affiliated business.

16x20 employs other companies and people to perform tasks on our behalf and needs to share your information with them to provide products and services to you. Examples include but are not limited to fulfilling orders, handling billing disputes and collections, analyzing data, providing marketing assistance and providing customer service.

16x20 will not rent, sell, or share personal information about you with nonaffiliated parties except as specified in this Privacy Policy to provide products or services you have requested or when 16x20 has your permission. It may be necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of 16x20's Terms of Use, as specified in this Privacy Policy or as otherwise required by law. In some cases, 16x20 may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. 16x20 will transfer information about you if 16x20 is acquired by or merged with another company. In this event, 16x20 will notify you by email or by putting a prominent notice on the 16x20 web site before information about you is transferred and becomes subject to a different privacy policy.

As part of the buying and selling process, you may obtain another 16x20 user's email address, shipping address and/or other information. Pursuant to 16x20's Terms of Use, you have a limited license to use this information. This information should only be used for 16x20-related communications or for 16x20-facilitated transactions. 16x20 has not granted you a license to use the information for unsolicited commercial messages. Without limiting the foregoing, without express consent from the user, you are not licensed to add any 16x20 user to your email or physical mail list.

Without limiting the above, in an effort to respect your privacy and 16x20's ability to keep the community free from bad actors, 16x20 will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order, legal process, or substantially similar legal procedure, except when 16x20 believes in good faith that the disclosure of information is necessary to protect 16x20's rights, prevent imminent physical harm or financial loss, or to report suspected illegal activity.

Forums / Chat Rooms / Comments

If you use a forum or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by others or could be used to send you unsolicited messages. 16x20 is not responsible for the personally identifiable information you choose to submit in these forums.

Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information 16x20 collects from you. If you disclose your information to others, whether they are buyers or sellers on 16x20 or throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. 16x20 does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. 16x20 is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the 16x20 site. 16x20 encourages you to ask questions before you disclose your personal information to others.

Editing and Deleting Account Information

You can change your 16x20 Account Information (except your username), at any time. 16x20 may send you certain communications relating to the 16x20 service, such as service-related announcements and administrative messages that are considered part of your 16x20 account. You can delete your 16x20 account by emailing contactus@16x20.com. Please note that your identification, billing and contact information may remain in 16x20's records for some period.

16x20 limits access to personal information about you to employees who 16x20 believes reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Your 16x20 Account Information is password-protected.

If your personally identifiable information changes you may correct or update it by making the change on Your 16x20 Page. You may delete or deactivate your account by emailing Customer Support at contactus@16x20.com or by postal mail at the contact information listed below. 16x20 will respond to your request within 10-20 business days.

Security

The security of your personal information is important to us. Your 16x20 account information is protected by a password for your privacy and security. You need to work to protect against unauthorized access to your password and to your computer by signing off once you have finished using a shared computer. 16x20 follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once 16x20 receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while 16x20 strives to use commercially acceptable means to protect your personal information, 16x20 cannot guarantee its absolute security. If you have any questions about security on 16x20's Web site, you can email 16x20 at contactus@16x20.com.

Changes to this Privacy Policy

If the privacy policy is changed, 16x20 will post changes so that you are aware of those changes. 16x20 reserves the right to modify this privacy statement at any time, so please review it frequently. If 16x20 makes material changes to this policy you will be notified here, by email, or other places 16x20 deems appropriate.